Returns & Refunds
Hassle-free returns within 3 days of delivery.
✅ Eligible for Return
- Item damaged during delivery
- Wrong size or color received
- Manufacturing defect or stitching issues
- Incorrect item received
- Item not matching product description
❌ Not Eligible
- Change of mind after delivery
- Item worn, washed, or altered
- Tags or labels removed
- Return request made after 3 days
- Custom or personalized items
How to Initiate a Return
1
Contact Support
Reach out via WhatsApp or email with your order number within 3 days of delivery.
2
Provide Proof
Send clear photos or video showing the issue with the item.
3
Verification
Our team will verify the issue and approve the return if eligible.
4
Return & Refund
Send the item back in original condition. Refund processed upon receipt.
Exchange Policy
If you received the wrong size or color, we offer free exchanges (subject to stock availability). Simply follow the return process above and specify your preferred size/color.
Refund Process
Once we receive and verify your returned item, your refund will be processed within 5-7 business days via your original payment method. Bank transfer refunds may take additional time depending on your bank.